Bunch

Need to update your payment card or wondering if Direct Debit is available? Here’s everything you need to know.

How can I update my payment card?

When will I receive my final bill?

Why haven't I received my invoice this month?

How Bunch calculates your monthly payment, what happens in your first month, why payments may go up or down (usage reviews, price-cap updates on SVT, service changes, housemate changes), and…

Monthly payments and why they change

If you're struggling to pay your bill, we’re here to help with support options like payment plans or account reviews.

Payment Plan

Find out when Bunch collects your monthly payment, how it's processed, and what happens if your property hasn’t fully switched to Bunch yet.

When will my monthly payment be taken and how is it processed?

We've reduced our late payment fee to £15 & made the policy clearer, it now only applies after multiple failed attempts and a grace period.

Updated Late Payment Fee Policy

You can make payments quickly and securely through your Bunch Customer Portal. This makes it quick and easy to clear any outstanding balance on your account.

How do I make a payment?

How unlimited energy plans at Bunch are billed, what a fixed monthly quote means, why usage isn’t monitored for billing, and why there are no pro-rata credits, refunds, or end-of-month…

Unlimited energy accounts

Billing & Payments 

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