If you didn’t receive your usual invoice, don’t worry — it’s likely because there were no changes to report.
No invoice doesn’t mean no payment
At Bunch, we only send out monthly invoices when there’s something new or important for you to review — such as:
A change in your package or services
Adjustments due to supply changes
A one-off charge or credit applied to your account
A failed payment, or an overdue balance being carried forward
If none of these apply, your payment will still be taken as normal, in line with your contract — you just won’t receive a separate invoice email that month.
What does that mean for your payment?
Even if you don’t get a new invoice, your monthly payment is still processed automatically on your designated payment day (usually the 1st business day of each month) based on your fixed monthly charge.
Your monthly charge typically includes:
Your share of utility costs
Any management fees or additional agreed services
Unless your usage, package or supply status changes, the same amount will continue to be charged each month as agreed in your contract.