Bunch

Explains how your gas/electricity supply is switched to Bunch’s preferred energy supplier, typical delays (address mismatches and supplier objections), what evidence to send, how to track progress, and when energy…

Switching your energy to Bunch

Explains what your unit rate (per kWh) and daily standing charge are, how fixed tariffs work at Bunch, when SVT may apply, and where to find your exact rates.

Tariffs, unit rates and standing charges

What to do if your gas or electricity stops working, including emergency contacts, quick checks, and when to call Bunch.

Handling off-supply issues and energy emergencies

Guide to split billing for shared households, covering how charges are divided, why totals vary, and how to check your share.

Split billing and different amounts in shared homes

How to identify your current gas and electricity suppliers, access MPAN or MPRN details, and contact suppliers when moving or switching.

Find and contact your current energy supplier

Reducing energy use can help avoid end-of-contract charges—especially if you're only slightly over your allowance. Here's how to cut back.

Can I Reduce My Energy Usage to Avoid Extra Charges?

For Energy customers who receive a bill from another supplier while switching to Bunch or moving home. Explains why this happens, what you’re liable for, what evidence to send, who…

Bills from other energy suppliers during a switch or move

Average UK energy bills are high, but with Bunch you can track usage, split costs, and keep payments stress-free

What’s the Average UK Energy Bill?

Standard Variable Tariffs (SVTs) for Gas and Electricity — Rates by Region

Standard Variable Tariffs — from 1 October 2025

How to correct your Bunch account if it wrongly includes gas, with steps for verification and payment adjustment.

Correcting electricity-only properties that were set up with gas

Explains how to cancel your Bunch energy supply and switch to another supplier, what happens between cancellation and takeover (including SVT), what evidence to provide, how your final bill is…

Switching your energy away from Bunch

Energy 

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