Your contract is due for renewal at the end of your current 12-month term.
What happens before your contract ends?
We’ll send you an email 42 days before your contract ends
The email will include:
• Renewal instructions
• A link to book a callback with our team
• Details on your renewal options
Want to renew early?
Speak to our Loyalty team 0333 358 3377 & press Option 3
What if you don’t renew?
If you don’t renew before your contract ends, you’ll move to a Standard Variable Tariff (SVT)
SVT rates are not fixed and can change throughout the year
Can I get a fixed rate?
Yes — we’ll also offer you a new fixed 12-month tariff to keep your rate locked in for the next year at your property.