Bunch contracts for Energy, Water, Broadband, and TV License (TVL) are set up for 12 months.
At the end of your initial 12-month term:
You can choose to renew for another 12 months, or
Your account will continue on a rolling basis until you either renew or request cancellation.
Where to Check Your Contract Start and End Date
You can find your contract start date in:
Your Welcome to Bunch email (sent when you first signed up)
The Bunch Portal under Home — log in at app.the-bunch.co.uk and check your tenancy start and end dates
If you can’t find your start date, contact us at [email protected] or call 0333 358 3377 and we’ll confirm it for you.
Renewing Your Contract
We’ll contact you 42 days before your contract end date with your renewal options.
If you don’t renew, your account will automatically move to a rolling SVT tariff until you decide to renew or switch away.
Why It Matters
Knowing your contract length and renewal date helps you:
Plan your budget and avoid unexpected tariff changes
Time your switch if you’re moving home or changing supplier
Take advantage of renewal offers and avoid early termination fees