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Important Customer Update: Rebel Energy Has Ceased Trading

April 2025

Updated over a month ago

Rebel Energy has stopped trading. Ofgem, the energy regulator, appointed British Gas as the temporary supplier to protect customers.

We’re pleased to welcome many former Rebel Energy customers to Bunch.

Your switch journey

Depending on how your energy was handled after Rebel closed, your path may be one of the following:

  • You moved from Rebel Energy to TRU Energy, and then to Bunch

  • You moved from Rebel Energy to British Gas via Ofgem, and are now joining Bunch

What this means for you

No matter your path, here’s what you need to know:

  • Your energy supply is safe — there will be no disruption

  • Any credit you had is protected — it will be carried over

  • You don’t need to do anything — we’re handling the transfer with British Gas

What we’re doing now

We’re working closely with British Gas and the administrators to bring your account into our system. This includes:

  • Managing the transfer of customer details and balances

  • Making sure your account is set up correctly

  • Only contacting you if we need anything specific

Please bear with us — the full transfer may take some time, but we’re committed to getting everything right.

Thank you

We understand this has been a lot of change in a short time. Thank you for your patience and trust. We’re excited to have you with us and look forward to providing excellent service at Bunch.

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